Open-source live customer chat
⚠️ Maintenance Mode
Papercups is in maintenance mode. This means there won't be any major new features in the near future. We will still accept pull requests and conduct major bug fixes. Read more here
Papercups
Papercups is an open source live customer support tool web app written in Elixir. We offer a hosted version at app.papercups.io.
You can check out how our chat widget looks and play around with customizing it on our demo page. The chat widget component is also open sourced at github.com/papercups-io/chat-widget.
Watch how easy it is to get set up with our Slack integration 🚀 :
One click Heroku deployment
The fastest way to get started is one click deploy on Heroku with:
Philosophy
We wanted to make a self-hosted customer support tool like Zendesk and Intercom for companies that have privacy and security concerns about having customer data going to third party services.
Features
Demo
We set up a simple page that demonstrates how Papercups works.
Try sending us a message to see what the chat experience is like!
Blog
Check out our blog for more updates and learnings
Documentation
Check out our docs at docs.papercups.io
Contributing
We ❤️ contributions big or small. See CONTRIBUTING.md for a guide on how to get started.
Thanks to all of our contributors!
License
MIT © Papercups
Twice a month we will interview people behind open source businesses. We will talk about how they are building a business on top of open source projects.
We'll never share your email with anyone else.